From the moment your order has been confirmed, it is not possible make any changes. Modifications are only possible on orders that haven't been passed to the "in preparation" status.
However, please note that the transition time from "confirmed " to "in preparation" usually only takes 15-20 minutes, therefore, during busy times this is not possible. If your order has already been dispatched, please contact the chosen transport company.You can check the current status of your order by accessing "My account".
We would like to inform you that the personal data provided in this form will be processed by Funiglobal Development S.L. (Funidelia). The main purpose of this information is to answer your requests or questions. Legitimization takes place through the consent of the data subject. We inform you that your data will not be passed on to third parties. You have the right to access, rectify and delete data, among other rights, as explained in the privacy policy available here.