Sometimes it can take up to a few hours for your order status "delivered" to be updated on our system and for this reason you can't register the return from your account. You can contact us informing us your parcel has been delivered and this way you will able to process the return. Remember that you have 14 calendar days to process the return online from the day you receive it. Once these number of days have been exceeded the option for return will no longer be available.
We would like to inform you that the personal data provided in this form will be processed by Funiglobal Development S.L. (Funidelia). The main purpose of this information is to answer your requests or questions. Legitimization takes place through the consent of the data subject. We inform you that your data will not be passed on to third parties. You have the right to access, rectify and delete data, among other rights, as explained in the privacy policy available here.